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Overview

Victoria’s Email Intelligence transforms how divorce attorneys manage email correspondence. Unlike generic email integration, Victoria understands divorce law context, automatically files emails to cases, extracts deadlines, detects conflict levels, and helps capture billable time from every email interaction.
Version 3.0 includes revenue recovery features: one-click time logging, billing analytics, and enterprise-grade email viewing.

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Key Benefits

25x Faster Processing

Queue-based Victoria analysis processes 1,000 emails per sync

95%+ Auto-Filing

Machine learning improves filing decisions over time

Deadline Extraction

Automatically creates tasks from court dates and discovery deadlines

Revenue Recovery

One-click time logging captures billable time from emails

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ROI Impact

MetricTime SavedValue @ $350/hr
Email filing4.2 hrs/week$1,470/week
Deadline extraction0.3 hrs/week$105/week
Draft responses2.5 hrs/week$875/week
Billable time recovery1.5 hrs/week$525/week
Total8.5 hrs/week$2,975/week
Annual Value: $154,700 per attorney

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Getting Started

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Step 1: Connect Your Email

  1. Navigate to Emails in the main navigation
  2. Click Connect Gmail or Connect Outlook
  3. Authorize OAuth access in the popup
  4. Grant required permissions
Permissions Required:
  • Read emails and settings
  • Send emails on your behalf
  • Manage labels and drafts

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Step 2: Configure Sync Settings

  1. Go to Settings → Email Intelligence
  2. Set initial sync window (default: 7 days)
  3. Configure auto-filing threshold (default: 95% confidence)
  4. Enable/disable desktop notifications

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Step 3: First Sync

  1. Return to Emails page
  2. Click Sync Now to start initial sync
  3. Victoria analyzes emails in the background (2-5 minutes)
  4. Check Unfiled Inbox for emails awaiting review

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Core Features

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Smart Email Inbox

The main inbox shows all synced emails with Victoria’s analysis:
  • Unfiled count: Emails awaiting filing decision
  • Analyzing: Victoria currently processing
  • Errors: Failed syncs with auto-retry enabled
  • Last sync: Timestamp of most recent sync
For each email, Victoria provides:
  • Conflict Score: 0-100 temperature rating
  • Urgency Level: low, medium, high, urgent
  • Emotional Tone: professional, tense, inflammatory
  • Filing Suggestion: Recommended case with confidence %
  • Deadline Detection: Extracted dates highlighted

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Conflict Temperature Monitor

Victoria analyzes email tone and flags high-conflict communications:
ScoreToneVictoria’s Action
0-40ProfessionalNormal processing
41-70TenseBadge notification
71-90InflammatoryAlert + suggest 24hr delay
91-100ThreateningUrgent alert + screenshot recommendation
High Conflict Alert Example:From: [email protected] Conflict Score: 75/100 (Inflammatory)Victoria recommends:
  • Do NOT respond immediately
  • Screenshot email for documentation
  • Consider 24-48 hour delay
  • Review with client before responding

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Deadline & Court Order Parser

Victoria automatically extracts and creates tasks for:
  • Court deadlines: “Response due by November 25”
  • Discovery deadlines: “Produce documents within 30 days”
  • Hearing dates: “Hearing scheduled for December 15 at 9:00 AM”
  • Settlement deadlines: “Offer expires November 30”

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Revenue Recovery (v3.0)

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Email Time Log Dialog

One-click billable time capture from any email. Log time without leaving the email viewer. Quick Time Presets:
PresetTimeTypical Use
6 min0.1 hrsQuick review of routine email
12 min0.2 hrsStandard email read + response
18 min0.3 hrsDetailed review with analysis
30 min0.5 hrsResearch required before responding
1 hr1.0 hrsComplex legal matter discussion
Features:
  • Auto-generated billing descriptions from Victoria’s analysis
  • Duplicate prevention (tracks which emails are already billed)
  • Activity type selection (Email Review, Response, Client Comm, etc.)
  • Real-time amount calculation
Pro Tip: Victoria auto-generates professional billing descriptions like:“Review and analyze email re: Discovery Response - Financial Affidavits. Opposing counsel requests extension for financial document production.”

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Billing Analytics Dashboard

Track your email-to-billing capture rate with comprehensive analytics:

Time Capture Rate

Percentage of emails with time logged. Target: 90%+

Total Recovered

Dollar amount billed from email correspondence

Hours Logged

Total billable hours from emails this period

Potential Lost Revenue

Unbilled emails × estimated time × hourly rate
Revenue Recovery Warning:45 emails without time loggedPotential unbilled time: ~3,150Basedonindustryaverageof0.2hrsperemailat3,150 Based on industry average of 0.2 hrs per email at 350/hr

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Case Email View

Access all emails filed to a specific case from the Case Workspace → Emails tab. Features:
  • Email count badge
  • Full-text search (subject, sender, body, Victoria summary)
  • Conflict/urgency badges
  • Victoria summary preview
  • Compose new email in case context

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Enterprise Email Detail Modal

Click any email to open the premium viewer:
  1. Email Header: Subject, From, To, CC, timestamp
  2. Victoria Analysis Panel: Summary, conflict score, recommendations
  3. Email Body: HTML rendering with scroll area
  4. Action Buttons:
    • Reply (opens composer with thread context)
    • Log Time (one-click billing)
    • Create Task (from email content)
    • File to Case (move to different case)

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Machine Learning Auto-Filing

Victoria learns your filing patterns over time: 
First email from [email protected]:
→ Manual filing required (no pattern)

Second email from same sender:
→ 70% confidence suggestion

Fifth email from same sender:
→ 95% confidence auto-filing
The system stores patterns and continuously improves accuracy based on your corrections.

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Best Practices

  1. Review Victoria’s suggestions before manual filing (she learns from corrections)
  2. File emails from same sender to same case consistently
  3. Keep unfiled inbox under 50 emails for best accuracy
  4. Review weekly to keep Victoria sharp
  1. Log time immediately after reading important emails
  2. Use Victoria’s auto-generated descriptions as starting points
  3. Check the billing analytics weekly for capture rate
  4. Review “unbilled emails” warning promptly
  1. Never respond immediately to high-conflict emails (70+)
  2. Screenshot inflammatory emails for documentation
  3. Consult with client before responding to threatening messages
  4. Use Victoria’s recommended delay periods

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Troubleshooting

Possible causes:
  1. Rate limit reached - wait 1 hour for quota reset
  2. Token expired - check Settings for “Connection Lost” badge
  3. Email outside sync window - adjust in Settings
Fix: Reconnect OAuth or wait for rate limit reset
Cause: Queue backlog or API timeoutFix:
  1. Check “Analyzing” count on dashboard
  2. If > 100 for 10+ minutes, contact support
  3. Click “Sync Now” to trigger manual retry
Cause: Email was previously billedThis is intentional duplicate prevention. The dialog shows:
  • Previous billing date
  • Hours logged
  • Original description

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Security & Compliance

All email data is protected by Row Level Security (RLS). Emails are only visible to authorized firm members with access to the relevant case.
OAuth Token Security:
  • Refresh tokens encrypted at rest
  • Access tokens never stored (refreshed on-demand)
  • Automatic revocation detection with user notification
Email Storage:
  • Emails stored in firm’s isolated database partition
  • Subject to same data retention policies as case files
  • Included in SOC 2 compliance scope